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ON online rules

and 21: the two ages at the door

Figure Ground/Card and ID

My Club Rewards and the ID check

Two ages decide the door at the London casino on King Street: 19 and 21. The check below walks through the ID rule first, then leads to the Guest Services desk where My Club Rewards membership begins.

Compiled by Figure GroundFigures checked October 10, 2026

Generated image: a blank white plastic card, an open dark blue wallet, a blank card face down and a pen on a pale grey counter; not a real card.
2pieces of ID up to age 21Generated image, not a photograph of the casino

01Two ages, 19 and 21

Door and players club check

Three conditions, then the desk · nothing is sent anywhere

  1. 01

    Age

    19 or older to enter.

  2. 02

    Government-issued photo ID

    Valid, government-issued, with a photo.

  3. 03

    Second piece of name ID

    Needed by guests aged 21 or younger.

  4. 04

    My Club Rewards

    Joined at the Guest Services desk with valid ID. Joining costs nothing; points rules and tiers are not published.

2/3

Nineteen is the first figure. Every guest must be 19 or older and carry valid government-issued photo ID. This is not a house preference: under Ontario's Gaming Control Act, 1992, no one under 19 may enter or stay in a casino. The same age applies to online casino play in the province.

The second figure is 21. Guests aged 21 or younger need a secondary piece of name identification in addition to the photo ID. A 20-year-old therefore brings two pieces, and so does a guest who is exactly 21. Guests older than 21 need the photo ID alone under the published rule.

02Membership costs nothing

My Club Rewards is the casino's players club, and becoming a member costs nothing. A guest goes to the Guest Services desk with valid ID and is enrolled there, in person.

The casino does not publish how points are earned or what tiers exist. Figure Ground therefore describes no earning rates, no levels and no member benefits. Where the casino prints nothing, this page prints nothing either. Questions about points belong with Guest Services itself or on the casino's own website.

03A break from every casino

Gateway Casinos & Entertainment Limited operates the casino and applies OLG's PlaySmart responsible gambling program at its Ontario properties. For a pause from play, OLG runs My PlayBreak, a self-exclusion program.

A casino break lasts 3 or 6 months, or 1 to 5 years. It bars entry to every Ontario casino, not only the one at 900 King Street. Enrolment goes through the OLG Support Centre at 1-800-387-0098, staff on site, or a PlaySmart Centre. My PlayBreak also covers Charitable Gaming Centres and OLG.ca.

QQuestions and answers

Q1How many pieces of ID does a guest aged 20 carry?
A guest aged 20 carries two pieces. Valid government-issued photo ID comes first, plus a secondary piece of name identification. Every guest aged 21 or younger needs both.
Q2How many pieces does a guest older than 21 carry?
One: valid government-issued photo ID. The secondary piece of name identification applies only to guests aged 21 or younger.
Q3Where does enrolment in My Club Rewards happen?
At the Guest Services desk in the casino, on the 1st floor of the Main Building at 900 King Street. A guest brings valid ID and is enrolled there at no cost.
Q4Are point rules for My Club Rewards published?
The casino does not publish how points are earned or what tiers exist. Figure Ground does not describe them for that reason.